WPMake

WOOCOMMERCE EXTENSION

Post-Purchase Hub

Give customers control after checkout — cancel, return, or reorder in one click, without a single support ticket.

ORDER STATUS

Post-Purchase Hub

By wpmakedev

Description

Post-Purchase Hub gives your WooCommerce customers a single place to track, manage, and act on their orders after checkout — no support ticket required.

Customers see a real-time order timeline right on their account page, can cancel within a window you control, request a return, or reorder in a single click — all synced straight back to your fulfillment workflow.

Version
1.0.0
Requires WooCommerce
8.0+
Requires WordPress
6.3+
Tested up to
WordPress 6.7
License
GPLv2+
WHAT'S INSIDE

Everything customers need after checkout

Self-service cancellation

Let customers cancel within a window you control — no email back-and-forth needed.

One-click returns

Streamlined return requests that sync straight into your fulfillment workflow.

Buy again

Turn past orders into repeat purchases with a single click from the account page.

Live order timeline

Customers see real-time status — placed, confirmed, packed, shipped, delivered.

Automated notifications

Branded emails keep customers informed at every step, automatically.

Store owner dashboard

See every open cancellation, return, and reorder request in one place.

LIVE ORDER TRACKING

Customers always know where their order stands

Installation

01

Upload the plugin

From your WordPress dashboard, go to Plugins → Add New → Upload Plugin and select the Post-Purchase Hub .zip file.

02

Activate

Activate Post-Purchase Hub. It detects WooCommerce automatically and adds its settings under WooCommerce → Post-Purchase Hub.

03

Set your rules

Choose your cancellation window, return policy, and notification templates — you’re live.

Frequently asked questions

Yes. Set any cancellation window — from a few minutes to several days — per product or store-wide.
Yes — the account-page timeline and action buttons inherit your theme’s styling automatically.
Every request lands in the store-owner dashboard for approval, or you can enable auto-approval within your rules.
The core plugin is free. Optional add-ons for advanced automation are available separately.

Stop fielding “where’s my order” emails.

Give customers a self-service post-purchase experience in minutes.